Lunavii

Data Privacy of our Users

Lunavii Driver Onboarding & Communications Terms

Lunavii is a premium provider of corporate and VIP ground transportation services. To ensure smooth operations and high service standards, we onboard professional drivers through our dedicated mobile app, Lunavii Limo, available on the App Store and Google Play.

Getting Started as a Lunavii Driver

Prospective drivers can begin the registration process by downloading the Lunavii Limo app. The app allows drivers to:

  • Receive and manage booking requests in real time
  • View schedules, ride details, and route updates
  • Track earnings and handle payments efficiently

During onboarding, Lunavii may provide the following resources to help drivers prepare:

  • Welcome Email: With login credentials and app download links
  • Training Materials: Covering platform use, customer service, and company standards
  • Vehicle Requirements: Information on approved vehicle types and condition standards
  • Compliance Documentation: Instructions on background checks, licenses, and insurance

These resources are designed to ensure all drivers deliver the high-quality, reliable experience Lunavii is known for.

Driver Communications Terms & Conditions

By signing up and operating as a driver on the Lunavii platform, you agree to receive recurring SMS/text messages and notifications from Lunavii and its affiliates. These may include:

  • Ride requests and dispatch updates
  • Account notifications and operational changes
  • Customer support messages
  • Optional marketing and promotional offers

Use of Your Phone Number

You authorize Lunavii to collect, store, and use your phone number to:

  • Coordinate trip scheduling and dispatch communication
  • Send service updates, policy changes, and safety notices
  • Provide assistance or guidance from our support team
  • Deliver promotional content (you may opt out)

Message Frequency

Message frequency may vary based on your level of platform activity. You may receive messages regularly as part of your driver participation.

Opt-Out Instructions

You may opt out of:

  • Marketing/promotional messages at any time by replying “STOP” to any SMS
  • Non-essential data uses by emailing info@lunavii.com

Opting out of essential dispatch communications may limit your ability to use the platform and could result in account deactivation.

Message and Data Rates

Standard message and data rates may apply based on your mobile carrier and plan. Lunavii is not responsible for any related fees.

Customer Support Contact

If you need assistance, please contact us:

Privacy and Terms

Lunavii is committed to protecting your privacy. We do not sell your personal data to third parties. Your data is handled in accordance with our Privacy Policy and Terms of Service.

By continuing with the Lunavii onboarding process and using the platform, you agree to these terms and consent to receive the communications described above.